CLAIMS
HANDLING

CLAIMS INFORMATION

The true value of your insurance is realised when you come to make a claim. That’s why our incident advisors and claims handlers are there for you when you need them most. Speed of reporting a spillage claim is vital, which is why our Spillage First Notification of Loss service is available 24/7/365.

For all non-spillage claims, your dedicated account handler at Evergreen will be your point of contact for reporting new claims. They will ensure that your claim is lodged with insurers and will manage the claim on your behalf throughout its life-cycle